Design Thinking (Deliver) - User Testing

Start the workshop by introducing the purpose of the usability testing sessions and explaining the setup. Make sure all participants have access to the prototypes and any necessary tools or devices.

Tips : Prepare the prototypes and testing environment in advance to avoid any delays.

Outcome : Participants will understand the purpose of the usability testing sessions and be ready to start testing.

Present the test scenarios to the participants, explaining what tasks they need to perform and what aspects of the prototypes they should focus on. Answer any questions or concerns the participants may have.

Tips : Keep the test scenarios simple and realistic to ensure meaningful feedback.

Outcome : Participants will have a clear understanding of the tasks they need to perform during the usability testing sessions.

Conduct individual usability testing sessions with each participant. Provide them with the necessary instructions and guidance to perform the tasks. Observe their interactions with the prototypes and take notes on their feedback and observations.

Tips : Encourage participants to think aloud and express their thoughts and feelings during the testing sessions.

Outcome : Gather feedback from real users on the prototypes' usability and identify any usability issues or areas for improvement.

Gather all participants together for a debrief and discussion session. Ask them to share their overall impressions, highlight any usability issues they encountered, and provide suggestions for improvement. Facilitate a constructive discussion among the participants.

Tips : Create a safe and inclusive environment for participants to share their feedback and opinions.

Outcome : Collect valuable insights and recommendations from the participants, and foster collaboration and knowledge sharing among them.

Conclude the workshop by summarizing the key findings and recommendations from the usability testing sessions. Discuss the next steps, such as analyzing the feedback, prioritizing improvements, and planning follow-up actions.

Tips : Assign responsibilities for analyzing the feedback and following up on the identified usability issues.

Outcome : Ensure that the workshop outcomes are well-documented and provide a clear roadmap for further development and refinement of the prototypes.