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Don't Start From Scratch

Collection of Templates to help you start your workshops journey.

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      en
      Elements

      4 - Ideation & Brainstorming

      9 sequences 

      • 3h00

    • UX Design
      en
      Elements

      Design Thinking (Discover) - User Research Workshop

      5 sequences 

      • 3h15

    • UX Design
      en
      Elements

      Design Thinking (Discover) - Persona Development

      5 sequences 

      • 1h20

    • UX Design
      en
      Elements

      Design Thinking (Discover) - Journey Mapping

      6 sequences 

      • 1h40

    • UX Design
      en
      Elements

      Design Thinking (Define) - Problem Statement Workshop

      6 sequences 

      • 1h40

    • UX Design
      en
      Elements

      Design Thinking (Define) - Stakeholder Mapping

      6 sequences 

      • 1h30

    • UX Design
      en
      Elements

      Design Thinking (Develop) - Ideation Workshop

      5 sequences 

      • 1h15

    • UX Design
      en
      Elements

      Design Thinking (Develop) - Concept Sketching

      5 sequences 

      • 1h15

    • UX Design
      en
      Elements

      Design Thinking (Deliver) - Prototyping Workshop

      5 sequences 

      • 1h30

    • UX Design
      en
      Elements

      Design Thinking (Deliver) - User Testing

      5 sequences 

      • 1h35

    • UX Design
      en
      Elements

      Design Thinking (Sustain) - Feedback and Iteration

      7 sequences 

      • 1h40

    • UX Design
      en
      Elements

      Design Thinking (Sustain) - Design Critique

      6 sequences 

      • 1h35

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    • Illustrations Storyset

    sequences : 9

    stopwatch

    duration : 3h00

    4 - Ideation & Brainstorming

    Use Template

    This workshop encourages the generation of ideas and potential solutions to the identified problems. Techniques such as brainstorming, sketching, or design thinking exercises can be employed to foster creativity and collaboration.

    1. 10'

      Introduction & Workshop Objectives

      Brief introductions of attendees, overview of the workshop agenda, and objectives.

      Facilitator Notes:

      Ensure participants feel comfortable and welcomed. Clearly explain the purpose and goals of the workshop.

    2. 20'

      Problem Recap & Context

      Recap of the problem statement, root causes, impacts, and key insights from previous workshops to set the stage for ideation.

      Facilitator Notes:

      Ensure everyone is aligned on the problem to be solved. Answer any questions and clarify any points of confusion.

      Need a hand to create Personas? Use our Template

      ⤴️ Problem Framing

    3. 10'

      Brainstorming Rules & Guidelines

      Explanation of the rules and guidelines for brainstorming to ensure a productive and respectful ideation session.

      Facilitator Notes:

      Encourage quantity of ideas over quality at this stage. Reinforce that all ideas are valuable and that judgment or criticism should be withheld during brainstorming.

    4. 40'

      Brainstorming Session

      Participants generate as many ideas as possible to solve the problem statement.

      Facilitator Notes:

      Keep the energy levels high. Capture all ideas on a whiteboard or sticky notes. Prompt the group with questions or challenges if the energy starts to drop.

    5. 15'

      Break

      Breaks are important to keep participants engaged and focused.

    6. 40'

      Idea Sharing & Discussion

      Participants share their ideas with the group. The group discusses each idea, considering potential impacts, feasibility, and alignment with user needs and business goals.

      Facilitator Notes:

      Facilitate a respectful and constructive discussion. Ensure everyone has the opportunity to share their ideas and feedback.

    7. 30'

      Initial Idea Prioritization

      The group works together to prioritize the generated ideas, considering user needs, business objectives, and feasibility.

      Facilitator Notes:

      Guide participants through a prioritization framework such as dot voting or impact/effort matrix. Help the group achieve consensus but ensure minority opinions are heard and considered.

    8. 10'

      Next Steps & Action Items

      Review outcomes of the workshop, discuss next steps, and assign action items.

      Facilitator Notes:

      Summarize the workshop's key insights and decisions. Assign specific tasks and deadlines to participants. Discuss next steps in the product development process.

    9. 05'

      Wrap-up & Feedback

      Close the workshop and gather feedback from participants.

      Facilitator Notes:

      Thank participants for their contributions. Ask for feedback on the workshop to improve future sessions. Encourage participants to stay engaged in the process.

    sequences : 5

    stopwatch

    duration : 3h15

    Design Thinking (Discover) - User Research Workshop

    Use Template

    Conduct activities like user interviews, surveys, and observation, followed by a workshop to synthesize and analyze the findings.

    1. 15'

      Introduction and Workshop Overview

      Start the workshop by introducing the purpose and goals of the user research workshop. Provide an overview of the activities that will be conducted, including user interviews, surveys, and observation. Explain the importance of user research in informing design decisions and improving user experiences.

      Tips : Make sure to set clear expectations for the workshop and create a safe and inclusive environment for participants to share their thoughts and experiences.

      Outcome : Participants will understand the purpose and goals of the workshop and be prepared for the upcoming activities.

    2. 1h00

      User Interviews

      Divide participants into pairs or small groups and assign them specific user personas or scenarios. Provide a set of interview questions or prompts for participants to ask each other. Encourage active listening and note-taking during the interviews. After the interviews, facilitate a group discussion to share key insights and observations.

      Tips : Remind participants to ask open-ended questions and avoid leading or biased questions. Encourage them to dig deeper and ask follow-up questions to uncover underlying motivations and needs.

      Outcome : Participants will gain experience in conducting user interviews and gather valuable insights from their peers.

    3. 30'

      Surveys

      Provide participants with a survey template or questionnaire that aligns with the research objectives. Explain the importance of clear and concise survey questions. Allow participants time to complete the surveys individually or in small groups. Collect and analyze the survey responses.

      Tips : Encourage participants to keep the survey questions focused and avoid asking leading or ambiguous questions. Provide guidance on how to analyze and interpret survey data.

      Outcome : Participants will understand the process of creating and administering surveys and gain insights from the collected data.

    4. 45'

      Observation

      Assign participants to observe users interacting with a product or service. Provide observation guidelines and templates for participants to record their observations. After the observation period, facilitate a discussion to share and analyze the observations.

      Tips : Remind participants to be objective observers and avoid making assumptions or judgments. Encourage them to focus on user actions, behaviors, and emotions.

      Outcome : Participants will learn how to conduct effective user observations and gain insights into user behaviors and pain points.

    5. 45'

      Synthesis and Analysis

      Guide participants through a synthesis and analysis session to identify patterns, themes, and key findings from the user research activities. Use techniques such as affinity mapping or thematic analysis to organize and categorize the insights. Facilitate a group discussion to discuss the findings and prioritize actionable recommendations.

      Tips : Encourage participants to collaborate and build upon each other's insights during the synthesis and analysis process. Provide guidance on how to prioritize findings based on their impact and feasibility.

      Outcome : Participants will learn how to synthesize and analyze user research findings to inform design decisions.

    sequences : 5

    stopwatch

    duration : 1h20

    Design Thinking (Discover) - Persona Development

    Use Template

    Collaboratively create user personas based on the research data to build empathy with the target audience.

    1. 10'

      Introduction and Overview

      Start the workshop by introducing the concept of user personas and their importance in building empathy with the target audience. Provide an overview of the research data that will be used to create the personas.

      Tips : Engage participants by sharing real-life examples of how user personas have been successfully used in the past. Encourage questions and discussions to ensure everyone is on the same page.

      Outcome : Participants will understand the purpose of user personas and how they can help in designing user-centered products or services.

    2. 15'

      Data Review

      Review the research data collected, including user interviews, surveys, and any other relevant sources. Identify common themes, pain points, and motivations among the target audience.

      Tips : Prepare visual aids such as charts, graphs, or quotes to present the research data in a concise and engaging manner. Encourage participants to share their observations and insights.

      Outcome : Participants will have a clear understanding of the key insights from the research data and the needs of the target audience.

    3. 30'

      Persona Creation

      Divide participants into small groups and assign each group a specific user segment. Based on the research data, ask each group to create a persona representing their assigned user segment. Provide templates or worksheets to guide the persona creation process.

      Tips : Encourage creativity and imagination while creating personas. Remind participants to base their personas on real data and insights from the research. Circulate among the groups to provide guidance and answer any questions.

      Outcome : Participants will collaboratively create user personas that accurately represent the target audience.

    4. 15'

      Persona Presentation

      Each group presents their created persona to the rest of the participants. Allow time for questions and feedback from the audience.

      Tips : Encourage groups to present their personas in a visually appealing and engaging way. Provide constructive feedback and facilitate discussions to deepen the understanding of each persona.

      Outcome : Participants will gain insights into different user segments and understand the diversity within the target audience.

    5. 10'

      Reflection and Discussion

      Facilitate a reflection session where participants discuss the challenges, learnings, and potential applications of the created personas. Encourage participants to share their thoughts and insights.

      Tips : Create a safe and inclusive environment for participants to share their opinions and experiences. Summarize the key takeaways from the discussion and provide resources for further exploration.

      Outcome : Participants will reflect on the persona creation process and identify potential next steps for utilizing the personas in their work.

    sequences : 6

    stopwatch

    duration : 1h40

    Design Thinking (Discover) - Journey Mapping

    Use Template

    Map out the user’s journey through your product or service, identifying pain points and opportunities for improvement.

    1. 10'

      Introduction

      Start the workshop by introducing the concept of journey mapping and its importance in understanding the user experience. Explain that the goal is to identify pain points and opportunities for improvement. Provide examples of successful journey maps and how they have helped businesses. Encourage participants to think from the user's perspective throughout the workshop.

      Tips : Engage participants by asking them to share their own experiences as users of products or services.

      Outcome : Participants will understand the purpose of journey mapping and its potential benefits.

    2. 15'

      Identify Key User Personas

      In this sequence, guide participants to identify the key user personas for the product or service. Explain that personas are fictional characters that represent different types of users. Provide a template or worksheet for participants to fill out with details about each persona, such as demographics, goals, and pain points. Encourage participants to think about the different needs and expectations of each persona.

      Tips : Encourage participants to think beyond their own perspective and consider a diverse range of users.

      Outcome : Participants will have a clear understanding of the key user personas for the product or service.

    3. 30'

      Map the User Journey

      In this sequence, guide participants to map out the user journey for each persona identified in the previous sequence. Explain that the user journey is the series of steps or interactions a user goes through when using the product or service. Provide a template or worksheet with a timeline or flowchart for participants to fill out. Encourage participants to include both positive and negative experiences at each step of the journey.

      Tips : Remind participants to focus on the user's perspective and emotions at each step of the journey.

      Outcome : Participants will have a visual representation of the user journey for each persona, highlighting pain points and opportunities for improvement.

    4. 20'

      Identify Pain Points and Opportunities

      In this sequence, guide participants to identify pain points and opportunities for improvement based on the user journeys mapped in the previous sequence. Encourage participants to discuss and prioritize the pain points and opportunities as a group. Provide sticky notes or a digital tool for participants to write down their ideas. Facilitate a discussion to gather insights and ideas from all participants.

      Tips : Encourage participants to think creatively and consider both small and big changes that can enhance the user experience.

      Outcome : Participants will have a list of pain points and opportunities for improvement based on the user journeys.

    5. 20'

      Prioritize and Plan Actions

      In this sequence, guide participants to prioritize the identified pain points and opportunities for improvement. Facilitate a discussion to determine the most critical issues to address. Encourage participants to think about the feasibility and impact of each action. Provide a prioritization matrix or tool for participants to rank the actions. Once prioritized, facilitate a discussion to plan next steps and assign responsibilities.

      Tips : Encourage participants to consider both short-term and long-term actions.

      Outcome : Participants will have a prioritized list of actions to address the identified pain points and opportunities for improvement.

    6. 05'

      Wrap-up and Next Steps

      Conclude the workshop by summarizing the key insights and actions identified during the workshop. Emphasize the importance of taking action and implementing the identified improvements. Provide participants with a summary document or action plan to take away from the workshop. Encourage participants to continue the journey mapping process and regularly revisit and update the user journeys.

      Tips : Highlight the importance of ongoing user research and feedback to continuously improve the user experience.

      Outcome : Participants will have a clear understanding of the next steps and a summary document or action plan to guide them.

    sequences : 6

    stopwatch

    duration : 1h40

    Design Thinking (Define) - Problem Statement Workshop

    Use Template

    Define and refine the problem statement based on insights gathered in the Discover phase.

    1. 10'

      Introduction

      Start the workshop by welcoming the participants and providing an overview of the agenda. Explain the importance of defining a clear problem statement based on the insights gathered in the Discover phase. Encourage participants to actively participate and contribute their ideas.

      Tips : Create a welcoming and inclusive environment to encourage participation.

      Outcome : Participants will understand the purpose of the workshop and be ready to engage in problem statement definition.

    2. 15'

      Recap of Discover Phase

      Recap the key insights and findings from the Discover phase. Present the data and research findings to refresh participants' memory and ensure everyone is on the same page.

      Tips : Use visual aids such as slides or charts to present the information in a clear and concise manner.

      Outcome : Participants will have a clear understanding of the insights gathered in the Discover phase.

    3. 30'

      Group Discussion

      Divide participants into small groups and assign each group a specific problem area or theme identified in the Discover phase. Instruct the groups to discuss and brainstorm potential problem statements related to their assigned area. Encourage them to consider the insights and data gathered during the Discover phase.

      Tips : Provide clear instructions and guidelines for the group discussion. Encourage active participation and ensure everyone has a chance to contribute.

      Outcome : Participants will generate a variety of potential problem statements based on the insights from the Discover phase.

    4. 25'

      Problem Statement Refinement

      Bring the groups back together and facilitate a discussion to refine and consolidate the potential problem statements generated in the previous activity. Encourage participants to evaluate and prioritize the problem statements based on their relevance and impact. Use techniques such as dot voting or affinity mapping to identify the most promising problem statement.

      Tips : Ensure everyone's voice is heard during the discussion. Use facilitation techniques to encourage collaboration and consensus-building.

      Outcome : Participants will have a refined and prioritized problem statement based on the insights from the Discover phase.

    5. 15'

      Finalize Problem Statement

      Facilitate a final discussion to reach a consensus on the problem statement. Encourage participants to provide feedback and make any necessary adjustments to ensure the problem statement accurately reflects the insights and findings from the Discover phase.

      Tips : Be open to feedback and encourage constructive criticism. Guide the discussion towards a clear and concise problem statement.

      Outcome : Participants will have a finalized problem statement that captures the essence of the insights from the Discover phase.

    6. 05'

      Wrap-up and Next Steps

      Conclude the workshop by summarizing the key outcomes and next steps. Thank the participants for their contributions and provide information on how the problem statement will be used in the next phases of the project.

      Tips : Ensure the wrap-up is concise and engaging. Provide any necessary resources or materials for participants to refer to after the workshop.

      Outcome : Participants will have a clear understanding of the next steps and their role in the project.

    sequences : 6

    stopwatch

    duration : 1h30

    Design Thinking (Define) - Stakeholder Mapping

    Use Template

    Identify and engage stakeholders, understanding their needs and expectations in a workshop setting.

    1. 10'

      Introduction

      Start the workshop by introducing the concept of stakeholder mapping and its importance in project management. Explain that stakeholders are individuals or groups who have an interest in or are affected by the project. Discuss the benefits of engaging stakeholders and understanding their needs and expectations.

      Tips : Encourage participants to share their experiences with stakeholder engagement to create a more interactive session.

      Outcome : Participants will understand the importance of stakeholder mapping and its relevance in project management.

    2. 15'

      Identifying Stakeholders

      Guide participants through the process of identifying stakeholders. Provide them with a stakeholder identification template or worksheet to help them brainstorm and list potential stakeholders. Encourage them to think broadly and consider both internal and external stakeholders.

      Tips : Remind participants to consider stakeholders who may have indirect or secondary impacts on the project.

      Outcome : Participants will be able to identify key stakeholders for their projects.

    3. 20'

      Understanding Stakeholder Needs and Expectations

      Once stakeholders are identified, guide participants in understanding their needs and expectations. Use techniques such as interviews, surveys, or focus groups to gather information. Discuss the importance of active listening and empathy in understanding stakeholder perspectives.

      Tips : Encourage participants to consider both explicit and implicit needs and expectations of stakeholders.

      Outcome : Participants will gain insights into stakeholder needs and expectations.

    4. 15'

      Mapping Stakeholder Influence and Interest

      Introduce participants to the stakeholder influence-interest matrix. Explain how to plot stakeholders based on their level of influence and interest in the project. Discuss strategies for engaging stakeholders based on their position on the matrix.

      Tips : Provide examples or case studies to help participants understand how to use the matrix effectively.

      Outcome : Participants will be able to map stakeholders based on their influence and interest.

    5. 20'

      Engaging Stakeholders

      Discuss strategies for engaging stakeholders effectively. Explore different communication channels and methods for involving stakeholders in decision-making processes. Emphasize the importance of building relationships and maintaining regular communication with stakeholders throughout the project lifecycle.

      Tips : Encourage participants to share their own experiences and best practices for stakeholder engagement.

      Outcome : Participants will learn strategies for engaging stakeholders and fostering effective communication.

    6. 10'

      Wrap-up and Next Steps

      Conclude the workshop by summarizing the key takeaways from the session. Provide participants with resources and tools for stakeholder mapping and engagement. Discuss next steps for applying the knowledge gained in their own projects.

      Tips : Encourage participants to ask any remaining questions and provide feedback on the workshop.

      Outcome : Participants will have a clear understanding of stakeholder mapping and engagement techniques to apply in their projects.

    sequences : 5

    stopwatch

    duration : 1h15

    Design Thinking (Develop) - Ideation Workshop

    Use Template

    Brainstorm creative ideas and solutions for addressing the defined problem. Techniques like brainstorming and mind mapping can be used.

    1. 10'

      Introduction

      Start the workshop by introducing the participants to the purpose of the ideation workshop. Explain that the goal is to brainstorm creative ideas and solutions for addressing the defined problem. Provide a brief overview of the techniques that will be used, such as brainstorming and mind mapping.

      Tips : Be enthusiastic and set a positive tone for the workshop. Encourage participants to think outside the box and not to judge their ideas.

      Outcome : Participants will understand the purpose of the workshop and the techniques that will be used.

    2. 20'

      Brainstorming

      Divide participants into small groups and give them a specific problem statement or question related to the defined problem. Set a time limit and ask each group to generate as many ideas as possible. Encourage participants to think creatively and not to censor their ideas. After the time limit, ask each group to share their ideas with the whole group.

      Tips : Provide clear instructions and ensure that all participants have an equal opportunity to contribute. Use techniques like silent brainstorming or round-robin brainstorming to ensure everyone's ideas are heard.

      Outcome : Participants will generate a wide range of ideas related to the defined problem.

    3. 20'

      Mind Mapping

      Introduce the concept of mind mapping and explain how it can be used to visually organize ideas. Provide participants with large sheets of paper or whiteboards and markers. Ask them to choose one of the ideas generated during the brainstorming session and create a mind map around it, adding related ideas and connections. Encourage participants to be creative and explore different branches of the mind map.

      Tips : Provide examples of mind maps to inspire participants. Encourage them to use colors, symbols, and images to make their mind maps more engaging.

      Outcome : Participants will visually organize their ideas and explore connections between them.

    4. 15'

      Idea Evaluation

      Ask participants to review the ideas generated during the brainstorming and mind mapping sessions. Provide them with evaluation criteria, such as feasibility, impact, and novelty. Ask each participant to select their top three ideas and briefly explain their choices. Facilitate a discussion to identify common themes and prioritize the most promising ideas.

      Tips : Create a safe and non-judgmental environment for participants to share their opinions. Encourage active listening and constructive feedback.

      Outcome : Participants will evaluate and prioritize the ideas generated during the workshop.

    5. 10'

      Wrap-up and Next Steps

      Summarize the key ideas and decisions made during the workshop. Discuss next steps, such as further development of the selected ideas or implementation planning. Thank the participants for their contributions and encourage them to continue thinking creatively.

      Tips : End the workshop on a positive note and express gratitude for the participants' participation and contributions. Provide resources or materials for further exploration of the ideas generated.

      Outcome : Participants will have a clear understanding of the outcomes of the workshop and the next steps.

    sequences : 5

    stopwatch

    duration : 1h15

    Design Thinking (Develop) - Concept Sketching

    Use Template

    Encourage participants to sketch their ideas visually, promoting diverse perspectives.

    1. 10'

      Introduction

      Start the workshop by introducing the concept of concept sketching and its importance in promoting diverse perspectives. Explain that concept sketching is a visual way of expressing ideas and encourages participants to think creatively. Provide examples of concept sketches to inspire participants.

      Tips : Be enthusiastic and engaging during the introduction to capture participants' attention.

      Outcome : Participants will understand the purpose and benefits of concept sketching.

    2. 15'

      Demonstration

      Demonstrate the process of concept sketching by sketching a simple idea on a whiteboard or flipchart. Explain the steps involved, such as starting with basic shapes and adding details gradually. Encourage participants to ask questions and provide guidance as needed.

      Tips : Use simple and relatable examples during the demonstration to make it easier for participants to follow along.

      Outcome : Participants will have a clear understanding of how to create concept sketches.

    3. 30'

      Group Activity: Sketching Exercise

      Divide participants into small groups and provide them with a specific problem or challenge to solve. Instruct each group to sketch their ideas individually for a set amount of time. Afterward, have the groups come together to share and discuss their sketches. Encourage open and constructive feedback.

      Tips : Provide a variety of materials for sketching, such as paper, markers, and colored pencils. Encourage participants to think outside the box and explore different perspectives.

      Outcome : Participants will practice concept sketching and learn from each other's ideas.

    4. 15'

      Reflection and Discussion

      Lead a reflection session where participants discuss their experience with concept sketching. Ask questions such as: What challenges did you face? What did you learn from the exercise? How can concept sketching be applied in your work or daily life? Facilitate a group discussion and encourage participants to share their insights.

      Tips : Create a safe and non-judgmental environment for participants to share their thoughts and experiences. Encourage active participation from everyone.

      Outcome : Participants will reflect on their learning and identify practical applications of concept sketching.

    5. 05'

      Wrap-up and Conclusion

      Summarize the key points discussed during the workshop and emphasize the importance of concept sketching in promoting diverse perspectives. Thank participants for their participation and encourage them to continue practicing concept sketching in their future endeavors.

      Tips : End the workshop on a positive note and express appreciation for participants' engagement throughout the session.

      Outcome : Participants will leave with a clear understanding of concept sketching and its benefits.

    sequences : 5

    stopwatch

    duration : 1h30

    Design Thinking (Deliver) - Prototyping Workshop

    Use Template

    Create low-fidelity prototypes of the selected design concepts to test and iterate.

    1. 10'

      Introduction to Prototyping

      In this sequence, participants will be introduced to the concept of prototyping and its importance in the design process. The facilitator will explain the different types of prototypes and their purposes. Participants will also learn about the benefits of low-fidelity prototypes and how they can be used to test and iterate design concepts.

      Tips : Make sure to provide examples of different types of prototypes to help participants understand the concept better.

      Outcome : By the end of this sequence, participants will have a clear understanding of what prototyping is and why it is important in the design process.

    2. 20'

      Brainstorming Design Concepts

      In this sequence, participants will engage in a brainstorming session to generate design concepts for their prototypes. The facilitator will guide the participants through various brainstorming techniques to encourage creativity and collaboration. Participants will be encouraged to think outside the box and come up with innovative ideas.

      Tips : Create a supportive and non-judgmental environment to encourage participants to share their ideas freely.

      Outcome : By the end of this sequence, participants will have generated a variety of design concepts to choose from for their prototypes.

    3. 10'

      Selecting Design Concepts

      In this sequence, participants will review and discuss the design concepts generated in the previous sequence. The facilitator will guide the participants in evaluating the concepts based on criteria such as feasibility, user needs, and alignment with project goals. Participants will then vote on the design concepts they believe are most promising.

      Tips : Encourage participants to provide constructive feedback on each design concept to facilitate the selection process.

      Outcome : By the end of this sequence, participants will have selected the design concepts they will prototype.

    4. 30'

      Creating Low-Fidelity Prototypes

      In this sequence, participants will start creating low-fidelity prototypes of their selected design concepts. The facilitator will provide guidance on different prototyping techniques and materials that can be used. Participants will be encouraged to focus on the key features and functionalities of their design concepts rather than the aesthetics.

      Tips : Remind participants to prioritize functionality over aesthetics at this stage of prototyping.

      Outcome : By the end of this sequence, participants will have developed low-fidelity prototypes of their design concepts.

    5. 20'

      Testing and Iterating Prototypes

      In this sequence, participants will test their low-fidelity prototypes and gather feedback from their peers. The facilitator will guide the participants in conducting usability tests and collecting qualitative and quantitative data. Participants will then use the feedback to iterate and improve their prototypes.

      Tips : Encourage participants to be open to feedback and iterate their prototypes based on the insights gained from testing.

      Outcome : By the end of this sequence, participants will have tested and iterated their prototypes based on user feedback.

    sequences : 5

    stopwatch

    duration : 1h35

    Design Thinking (Deliver) - User Testing

    Use Template

    Conduct usability testing sessions with real users to gather feedback on the prototypes.

    1. 10'

      Introduction and Setup

      Start the workshop by introducing the purpose of the usability testing sessions and explaining the setup. Make sure all participants have access to the prototypes and any necessary tools or devices.

      Tips : Prepare the prototypes and testing environment in advance to avoid any delays.

      Outcome : Participants will understand the purpose of the usability testing sessions and be ready to start testing.

    2. 05'

      Test Scenario Explanation

      Present the test scenarios to the participants, explaining what tasks they need to perform and what aspects of the prototypes they should focus on. Answer any questions or concerns the participants may have.

      Tips : Keep the test scenarios simple and realistic to ensure meaningful feedback.

      Outcome : Participants will have a clear understanding of the tasks they need to perform during the usability testing sessions.

    3. 1h00

      Usability Testing Sessions

      Conduct individual usability testing sessions with each participant. Provide them with the necessary instructions and guidance to perform the tasks. Observe their interactions with the prototypes and take notes on their feedback and observations.

      Tips : Encourage participants to think aloud and express their thoughts and feelings during the testing sessions.

      Outcome : Gather feedback from real users on the prototypes' usability and identify any usability issues or areas for improvement.

    4. 15'

      Debrief and Discussion

      Gather all participants together for a debrief and discussion session. Ask them to share their overall impressions, highlight any usability issues they encountered, and provide suggestions for improvement. Facilitate a constructive discussion among the participants.

      Tips : Create a safe and inclusive environment for participants to share their feedback and opinions.

      Outcome : Collect valuable insights and recommendations from the participants, and foster collaboration and knowledge sharing among them.

    5. 05'

      Wrap-up and Next Steps

      Conclude the workshop by summarizing the key findings and recommendations from the usability testing sessions. Discuss the next steps, such as analyzing the feedback, prioritizing improvements, and planning follow-up actions.

      Tips : Assign responsibilities for analyzing the feedback and following up on the identified usability issues.

      Outcome : Ensure that the workshop outcomes are well-documented and provide a clear roadmap for further development and refinement of the prototypes.

    sequences : 7

    stopwatch

    duration : 1h40

    Design Thinking (Sustain) - Feedback and Iteration

    Use Template

    Regular workshops to review user feedback and iterate on the design based on real-world usage.

    1. 10'

      Introduction

      Start the workshop by introducing the purpose of the session, which is to review user feedback and iterate on the design based on real-world usage. Explain the importance of feedback and iteration in the design process. Set the expectations for the workshop and provide an overview of the agenda.

      Tips : Be clear and concise in your introduction. Use visuals or examples to help participants understand the concept of feedback and iteration.

      Outcome : Participants will understand the purpose of the workshop and the importance of feedback and iteration in the design process.

    2. 20'

      Review User Feedback

      In this sequence, participants will review the user feedback collected since the last workshop. Provide them with a summary of the feedback, highlighting key themes and insights. Encourage participants to share their own observations and experiences with the product or design.

      Tips : Prepare a summary of the user feedback in advance. Encourage open and honest discussion among participants.

      Outcome : Participants will have a clear understanding of the user feedback received and the areas that need improvement.

    3. 15'

      Identify Areas for Iteration

      In this sequence, participants will identify specific areas of the design that need iteration based on the user feedback. Facilitate a brainstorming session where participants can share their ideas and suggestions for improvement. Encourage them to think creatively and consider different perspectives.

      Tips : Create a collaborative and non-judgmental environment for brainstorming. Use visual aids or sticky notes to capture ideas.

      Outcome : Participants will have a list of areas for iteration and potential ideas for improvement.

    4. 10'

      Prioritize Iteration Areas

      In this sequence, participants will prioritize the areas for iteration identified in the previous sequence. Use a prioritization technique such as dot voting or a matrix to help participants determine the most important areas to focus on. Discuss the rationale behind the prioritization.

      Tips : Explain the prioritization technique clearly and provide examples if needed. Encourage participants to consider the impact and feasibility of each area.

      Outcome : Participants will have a clear understanding of the areas that need to be prioritized for iteration.

    5. 20'

      Generate Iteration Ideas

      In this sequence, participants will generate specific ideas for iteration in the prioritized areas. Encourage them to think outside the box and come up with innovative solutions. Provide guidance and examples if needed.

      Tips : Create a supportive and collaborative environment for idea generation. Use brainstorming techniques such as mind mapping or rapid ideation.

      Outcome : Participants will have a list of actionable ideas for iteration in the prioritized areas.

    6. 15'

      Plan Iteration Activities

      In this sequence, participants will plan the specific activities needed to implement the iteration ideas. Discuss the feasibility, resources required, and potential timeline for each activity. Assign responsibilities to ensure accountability.

      Tips : Encourage participants to break down the iteration ideas into smaller, manageable tasks. Use a project management tool or template to capture the plan.

      Outcome : Participants will have a detailed plan for implementing the iteration ideas.

    7. 10'

      Wrap-up and Next Steps

      Conclude the workshop by summarizing the key takeaways and next steps. Emphasize the importance of continuous feedback and iteration in the design process. Provide participants with any additional resources or materials they may need for the next steps.

      Tips : Be concise in your wrap-up. Encourage participants to ask any final questions or share any additional thoughts.

      Outcome : Participants will have a clear understanding of the outcomes of the workshop and the next steps in the design process.

    sequences : 6

    stopwatch

    duration : 1h35

    Design Thinking (Sustain) - Design Critique

    Use Template

    Gather the design team for constructive feedback and improvements on the current design.

    1. 10'

      Introduction and Setting the Context

      Start the workshop by introducing the purpose of the design critique session. Explain that the goal is to gather constructive feedback and identify areas for improvement in the current design. Provide a brief overview of the design and its objectives. Set the context by discussing the target audience, project goals, and any specific design challenges that need to be addressed.

      Tips : Be clear and concise in your introduction. Encourage participants to actively participate and provide their honest feedback.

      Outcome : By the end of this sequence, participants will have a clear understanding of the design critique session's purpose and objectives.

    2. 15'

      Presentation of the Design

      Present the current design to the participants. Use visual aids such as slides or prototypes to showcase the design. Walk through the key features, functionality, and user flows. Highlight the design decisions made and explain the rationale behind them. Encourage participants to take notes and ask clarifying questions during the presentation.

      Tips : Prepare a visually engaging presentation to keep participants engaged. Encourage active participation by asking questions and seeking input during the presentation.

      Outcome : By the end of this sequence, participants will have a comprehensive understanding of the current design and its key elements.

    3. 30'

      Feedback and Discussion

      Open the floor for participants to provide their feedback on the design. Encourage a constructive and respectful discussion. Ask participants to share their thoughts, suggestions, and concerns about the design. Facilitate the discussion by asking probing questions and encouraging participants to elaborate on their feedback. Take notes of the feedback provided.

      Tips : Create a safe and inclusive environment for participants to share their feedback. Encourage active listening and ensure that everyone has an opportunity to contribute.

      Outcome : By the end of this sequence, participants will have shared their feedback and engaged in a meaningful discussion about the design.

    4. 20'

      Identifying Areas for Improvement

      Based on the feedback received, facilitate a discussion to identify specific areas of the design that need improvement. Encourage participants to prioritize the identified areas and discuss potential solutions or alternative approaches. Aim to reach a consensus on the most critical areas for improvement.

      Tips : Guide the discussion by asking targeted questions to help participants identify areas for improvement. Encourage collaboration and open-mindedness.

      Outcome : By the end of this sequence, participants will have identified key areas for improvement in the design and discussed potential solutions.

    5. 15'

      Action Planning

      Based on the identified areas for improvement, facilitate a discussion to develop an action plan. Discuss specific steps that need to be taken to address the identified issues. Assign responsibilities to team members and set deadlines for the action items. Ensure that the action plan is realistic and achievable within the given timeframe.

      Tips : Encourage participants to take ownership of the action items and commit to their assigned responsibilities. Ensure that the action plan is documented and shared with all participants.

      Outcome : By the end of this sequence, participants will have developed an action plan to address the identified areas for improvement in the design.

    6. 05'

      Wrap-up and Closing

      Conclude the workshop by summarizing the key takeaways from the design critique session. Thank the participants for their valuable feedback and contributions. Remind them of the next steps and any follow-up actions. Provide an opportunity for participants to ask any final questions or share additional thoughts.

      Tips : End the workshop on a positive note by expressing gratitude for the participants' time and input. Encourage participants to continue providing feedback and engaging in the design process.

      Outcome : By the end of this sequence, participants will have a clear understanding of the next steps and feel appreciated for their contributions.